Level-up your business with automatic WhatsApp Form integration
Create next-generation forms without code and automate your business process to engage with your customers on WhatsApp.
Get Started3 Quick & Easy Steps
Create Form
Use the form builder on your phone or computer to easily create your own online form or survey.
Share Form
Share the form link or place it in your digital contacts or website.
Get Result
Get real-time results, add labels if needed, or download responses directly.
WhatsApp Form
This is a form feature that is integrated directly into WhatsApp (WA) which you can use to increase your sales by making it easier for your customers to checkout directly to WA.
- Create a "WhatsApp Form" on the @kontak.link platform and share it with your customers.
- Customers then fill in the required information and just click 'submit’.
- WhatsApp will open automatically and you will also get notifications directly from the @kontak.link application and via email.
Benefits of WhatsApp Form for Sales
As your business serves more customers, a lot of time is wasted by asking each customer the same or repeated set of questions on WhatsApp. With the “WhatsApp Form” feature, this process can be automated and simplified by asking these questions all at once and ultimately saving time to provide more business value.
Speed-up the checkout process
There is no need to confuse customers and waste time asking each customer repetitive questions.
Simplify your business process
There will be no more errors due to lack of information needed for checkout transactions.
Increase sales opportunity
Helping customers to transact easily and quickly will increase sales opportunities.
Benefits of WhatsApp Form for Business
When your business grows and moves faster, reliable technology is needed to speed up business process and at the same time maintain the quality of service. “WhatsApp Form” streamline and automate your business processes, providing a better experience and ultimately saving time to deliver more business value.
98% open rate and faster response time
Higher closing rates as well as efficiency in handling each response. WhatsApp is used every day by your customers and has an average open rate of 98%.
Improve your business management
All form responses are also saved automatically at @kontak.link application and can be accessed easily. No more data loss and your business can even maximize the potential of incoming data.
Better analysis and decision making
Efficiently manage all responses in one place, add labels for analysis, and ultimately make better decisions through data-driven decision making.
How WhatsApp Form works?
- 1
Create a "WhatsApp Form" on the website or mobile application @kontak.link. Free and feature-rich for all needs.
- 2
Share the "WhatsApp Form" link. The first way is to share it directly with customers or audiences, for example via social media. The second way is to place that 'form' in your digital contact or website.
- 3
The form user (customer or audience) then fills in the required information and just clicks 'submit' at the bottom of the "WhatsApp Form".
- 4
WhatsApp will open automatically and you will also get notifications directly from the @kontak.link application and via email.
- 5
You get data on WhatsApp directly from customers or audiences. We also provide a dashboard and inbox to help organize incoming responses.
WhatsApp Form Builder
Drag and Drop Feature
Use the simple drag-and-drop form builder to easily create sophisticated forms without coding experience.
- Create from desktop, tablet or mobile effortlessly.
- Share created form directly that can be accessed from anywhere and anytime.
Response Dashboard
Efficiently manage all responses in one place, add labels for analysis, and ultimately make better decisions through data-driven decision making.
- Manage form responses and add labels if needed to organize data.
- Download responses directly to your device with just one click.
- Starred feature to mark certain responses.
Inbox Page
A feature similar to a response dashboard aimed at managing and organizing all incoming responses with different perspectives.
- Manage form responses by adding labels and stars to mark specific messages.
- Simplifies response management from a simpler perspective.
Say goodbye to old spreadsheets and welcome to the new CRM
Managing customers, their needs, and related data attributes is a challenge for every person or business. Using spreadsheets with the old method will become more tiring as time goes by. The "WhatsApp Form" feature from @kontak.link is not only a form that can be customized and integrated with WhatsApp (WA), you will also get a new CRM that contains customer data along with the desired data attributes according to your needs. All you need is @kontak.link and a WA number.
Get inspiration from the template demos we provide
There are several use cases that maybe relevant to your needs. Try it now to find out.
Lojal’s Bucket (Demo)
Kontak Studio (Demo)
Janji Temu Dokter (Demo)
Rencana Liburan (Demo)
Middle East Resto (Demo)
Feedback Form (Demo)
Toko Fashionkoe (Demo)
Pemesanan Kaos Kaki (Demo)
Level-up your business with @kontak.link
Create next-generation forms without code and automate your business process to engage with your customers on WhatsApp.
Get the features now for free
Automatically distribute leads to all Customer Service (CS) from the same form with the “WhatsApp Rotator” feature
Increase the chances of closing incoming prospects by having several Customer Service (CS) to interact and respond to customers faster.
Try it nowUse Case Scenario
There are 5 Customer Services (CS) to help your business operations with several different schedules as illustrated in the picture. Some possible scenarios related to this are:
- 1
Create several "WhatsApp Form" according to the number of CS
- 2
Change WhatsApp number when CS working hours end
- 3
Inform customers of the working hours of each CS on the page
It's all just one page or one product, what if you have many that might also be advertised on Facebook or other places. It will definitely be very complicated and tiring to manage this.
Solution and Benefits
- Distribution of CS tasks to be more effective with automation. Arrange incoming leads according to your team's capacity and make closing more agile.
- No need to do any installation, there are 2 (two) distribution options (Equal Quota or Fixed Quota) and it is directly integrated with "WhatsApp Form".
- You only need to have 1 (one) "WhatsApp Form" and the @Kontak.link system will direct visitors to CS who are in active working hours alternately (rotation).
- You can save time, optimize ads and improve CS service performance.
WhatsApp Rotator by @Kontak.link
Sophisticated Feature
Choose 1 of 2 distribution mechanism options according to your needs or team capacity.
- Equal Quota
Distribution starts from the top CS number sequence to the bottom. Once the sequence is finished, it will reset back to the top number. - Fixed Quota
Distribution starts from the top CS number sequence to the bottom with a certain quota. When the CS quota for the first turn has run out, it will proceed to the CS number below it. Once the sequence is finished, it will reset back to the top number along with the quota.
Reliable Solution
Ease of setting CS working hours. You can set the schedule for the working days and hours of each CS, activate or deactivate CS in just one screen.
- Flexible schedule for each CS.
- Daily working hours settings.
- Can add up to 10 CS numbers.
- Easy to manage and operate.
Level-up your business with “Rotator” feature
Create next-generation forms without code and automate your business process to engage with your customers on WhatsApp.
Get the features now for free
Automatically manage availability of appointments or online bookings 24/7 with “Calendar” feature
Improve service and convenience for customers while eliminating all the hassle of managing calendar scheduling manually. Seamless automation and integration allows your business to run like clockwork.
Try it nowFast-Track Solution for Organized Scheduling
Appointment Duration
Set the appointment duration, maybe every 10 minutes, 30 minutes, or a dynamic duration according to your needs.
Start & End Date
Add start and end dates for appointments. This feature is very useful if you have a special service with a certain duration.
Day & Time Intervals
Determine day and time intervals based on service availability or business operating hours.
Holidays/Closing Days
Mark certain days on the calendar as holidays/closed days without the hassle of informing visitors.
Appointment Type
Make each appointment time slot available to one person or several people (group).
Rolling Days
Offer appointment availability for the next few days only.
Maximum Appointments Per Day
Limit the number of appointments for each day.
Minimum Scheduling Notice
Time slots are only available a few hours in advance to prevent last-minute appointments.
Use Case Scenario
Your business requires you to manage your calendar and scheduling neatly, where there should be no duplicate reservations that result in service cancellations.
- 1
Your business deals with photography services and studio rentals. You need to ensure that there are no duplicate reservations and you also want to reduce the hassle of answering questions about whether the studio is available at a particular time.
- 2
You provide health consultation services at a clinic and want to manage calendar scheduling with a system to match capacity (avoid double bookings) so that you are not overloaded and can provide excellent service.
Level-up your business with “Calendar” feature
Create next-generation forms without code and automate your business process to engage with your customers on WhatsApp.
Get the features now for free